Privacy Policy
PTAHA – Professional Travel Agents & Hotels Association (“PTAHA”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, apply for membership, contact us, participate in our events, or use our services and member-related facilities.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
By using ptaha.org.in, submitting information through our website, or applying for PTAHA membership, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with PTAHA, we may collect the following information:
A. Personal Information
This may include:
- Full name
- Email address
- Mobile or telephone number
- City and location
- Professional designation or role
- Business or organisation name
- Business address
- Website or social media information
- Information provided in membership applications
- Information provided through contact or enquiry forms
- Any other information you voluntarily provide to us
B. Membership Information
When you apply to become a PTAHA member, we may collect information required to review and process your application, including your name, business details, professional background, contact information and other information relevant to membership verification.
PTAHA may review the information submitted to determine whether an applicant meets the association’s membership requirements.
C. Event and Networking Information
If you register for or participate in a PTAHA event, networking meet, industry session or other initiative, we may collect information necessary to manage registration, attendance, communication and participation.
D. Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website or source
- General website usage information
- This information may be collected through website analytics, cookies and similar technologies.
2. How We Use Your Information
PTAHA may use personal information for purposes including:
- Processing and reviewing membership applications
- Communicating with members and applicants
- Managing membership records
- Providing access to member-related services and facilities
- Maintaining the PTAHA Member Directory
- Communicating event information and invitations
- Organising networking meetings and industry initiatives
- Responding to enquiries and requests
- Sharing relevant association announcements
- Facilitating professional networking and collaboration
- Improving our website, services and member experience
- Maintaining website security and preventing misuse
- Complying with applicable legal and regulatory requirements
PTAHA will seek to use personal information only for appropriate and relevant purposes connected with its association activities.
3. Member Directory
Approved PTAHA members may be included in the PTAHA Member Directory, subject to the applicable membership and directory policies.
Depending on the information provided and the directory settings, a member profile may include professional or business information such as:
- Name
- Business or organisation name
- Professional category
- Location
- Business contact information
- Website
- Business description
PTAHA may use member information to help verified travel agents, hotels, tourism organisations and industry partners discover and connect with other members.
Members should avoid submitting sensitive or unnecessary personal information for public or member-directory display.
4. Communications
PTAHA may contact members, applicants and individuals who have submitted enquiries regarding:
- Membership applications
- Membership status
- Events and networking opportunities
- Industry announcements
- Association activities
- Partnership opportunities
- Website or account-related matters
- Other communications relevant to the relationship with PTAHA
Where applicable, you may choose to opt out of promotional or non-essential communications.
Certain service-related or administrative communications may still be sent where necessary.
5. Cookies and Similar Technologies
PTAHA may use cookies and similar technologies to operate and improve its website.
Cookies may help us:
- Remember website preferences
- Understand how visitors use the website
- Improve website performance
- Measure website traffic
- Understand which pages and content are useful to visitors
- Support website security and functionality
Where third-party analytics or other technologies are used, those providers may process information according to their own privacy policies.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Analytics
PTAHA may use website analytics tools to understand website traffic, visitor behaviour and website performance.
Analytics information may include pages visited, traffic sources, approximate location, device information and interactions with the website.
Analytics data is used primarily to understand and improve the website and user experience.
7. Sharing of Information
PTAHA does not intend to sell personal information to third parties.
- We may share information where reasonably necessary with:
- Service providers assisting with website hosting, maintenance or technology
- Website analytics or communication service providers
- Event or membership administration providers
- Professional advisers where necessary
- Government authorities or law-enforcement agencies where required by applicable law
- Other parties where disclosure is necessary to protect PTAHA’s legal rights, security or property
Where third-party service providers process information on behalf of PTAHA, we seek to use appropriate contractual and organisational safeguards.
8. Data Security
PTAHA takes reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.
However, no website, online transmission or electronic storage system can be guaranteed to be completely secure.
Users should also take reasonable precautions when submitting information online and should not share passwords or confidential account information with others.
9. Data Retention
PTAHA may retain personal information for as long as reasonably necessary for the purpose for which it was collected, including:
- Processing membership applications
- Maintaining membership records
- Managing event participation
- Responding to enquiries
- Meeting legal, accounting or administrative requirements
- Resolving disputes
- Protecting the rights and interests of PTAHA and its members
When personal information is no longer required, PTAHA may delete, anonymise or otherwise dispose of it in accordance with applicable requirements.
10. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
- Request information about personal data held by PTAHA
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Request information about how your personal information is being used
- Raise a privacy-related concern or grievance
Requests should be submitted using the contact details provided below.
Where consent is the basis for processing, applicable law may provide a right to withdraw that consent. Withdrawal of consent does not necessarily affect the lawfulness of processing carried out before the withdrawal.
11. Third-Party Websites
The PTAHA website may contain links to third-party websites, platforms, social media pages or services.
PTAHA is not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
12. Changes to This Privacy Policy
PTAHA may update this Privacy Policy from time to time to reflect changes in our services, website, technology, legal requirements or privacy practices.
The updated version will be published on this page with a revised “Last Updated” date.
We encourage visitors and members to review this page periodically.
13. Contact Us
If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact PTAHA:
PTAHA – Professional Travel Agents & Hotels Association
Website: https://ptaha.org.in/
Email: ptahaindia@gmail.com
For privacy-related requests, please mention “Privacy Request” in the subject line of your communication.
14. Consent
By using the PTAHA website and voluntarily submitting your personal information through our forms, you acknowledge that your information may be processed for the purposes described in this Privacy Policy, subject to applicable law.
Where consent is required, PTAHA will seek consent in an appropriate manner and provide information about the purpose for which the personal data is being collected and processed.